The Beacon Promise represents Beacon Direct Cremation’s vision and promise to serve the families that entrust the care of their loved ones, with the best people, practices, and products. It is the guiding principle behind every decision and interaction with families. In other words, The Beacon Promise, ensures no lies, no hidden fees, and complete transparency from the start of our conversation through the completion of the cremation arrangement process.
During a very emotional time, Beacon Direct answered all of my questions and provided information that was necessary for us to make a decision. Our experience was so very pleasant. Erik was so respectful, helpful and cared about our feelings and concerns. Beacon is gifted in handling a terrible situation and making it as comfortable and simple as possible. I can't imagine going anywhere else. Thank you Beacon Direct.
From the first phone call to the picking up of my mothers remains, Eric and his team were amazing. The whole process seemed so simple that I felt like I was leaving something out. Eric is thorough and took care of everything. I didn't have one worry about things not getting done. Eric called me regularly to keep me informed as to where things were in the process, and followed-up with me on a few things on my end to ensure they were being done. On the day that I met with Eric, to pre-arrange my mothers wishes, little did we know that 5 hours later she would be gone. I was with her at the time and waited until someone from Eric's team arrived. They were there within an hour. The gentleman arrived wearing a suit, was kind and gentle, and even the stretcher had decorative blankets and pillows. I took comfort in knowing that my mother was being taken care of in the most respectful and dignified way. I don't have a single negative thing to say. Beacon Direct Cremation, and Eric especially, made this difficult time, stress free.
During such a difficult and sad time for our family, it was comforting to have someone as kind and attentive as Eric to help us with all our needs. He was most informative and so accommodating. Eric certainly went above and beyond to assist our Mom - we highly recommend Eric (and Janice) to everyone who may need their services.
Eric was the most caring and compassionate person with my mother's passing, he went above and beyond when we had a debacle with our DR's office. He was there for us in the worst of time's and never hesitated on helping us get through it all. He is the type of person you can trust when you're emotions are not at there best, again Eric THANK YOU, The Yeates family
We had an awesome experience with this company despite our tragic loss.... Eric Kuge, Owner, went out of his way to accommodate our every wish. There were no high pressure sales or upcharges.. as with most funeral homes... You could pay as much or little as you desired for your loved one. We had no worries about anything because he handled everything and walked us through it all. Eric was kind and sensitive to our needs...He has been in the business for a long time and his expertise was very appreciated during our time of sorrow. He answered every question we had and was very trustworthy and compassionate to our loss and grieving. He showed that he really cared about us and our loved one. I would highly recommend this company for their professionalism and attention to detail. He worked around our schedule and met our every need during this sad time in our lives... Everything was seemless and handled just as he had explained... It's a hard thing to go through when you have lost a loved one.... but Eric truly understands..