We had an awesome experience with this company despite our tragic loss.... Eric Kuge, Owner, went out of his way to accommodate our every wish. There were no high pressure sales or upcharges.. as with most funeral homes... You could pay as much or little as you desired for your loved one. We had no worries about anything because he handled everything and walked us through it all. Eric was kind and sensitive to our needs...He has been in the business for a long time and his expertise was very appreciated during our time of sorrow. He answered every question we had and was very trustworthy and compassionate to our loss and grieving. He showed that he really cared about us and our loved one. I would highly recommend this company for their professionalism and attention to detail. He worked around our schedule and met our every need during this sad time in our lives... Everything was seemless and handled just as he had explained... It's a hard thing to go through when you have lost a loved one.... but Eric truly understands..
Eric and staff are wonderful, thoughtful experts. I have full confidence in recommending Beacon for helping you out in this most difficult time. With so much going on, it is comforting to know they are by your side every step of the way. Trust is something that is earned, and Beacon Direct has proven to be worthy. Mark C
You guys were great.are son passed away in FLA and we lived in New Jersey and you walked use thought every step above we thank you for everything. God bless you all
We selected Beacon for my brother's cremation in September 2016, initially because the prices were the most competitive, but also after learning that Beacon would be able to expedite the process for us (which they were able to do in just 5 days!) because they were able to work electronically with hospice and the government agencies. We live in Arizona and after being in Largo for over 2 weeks while our brother was in the hospital, needed to arrange for his memorial service and obtain the death certificate quickly, which would allow us to take care of as much business as possible before returning home. We had contacted Abbey Affordable and a few others in the area, but they weren't as knowledgeable as Beacon and actually told us it would take up to 2 weeks to go through the process "because of government rules". I could tell they weren't as advanced as Beacon technologically, either; they didn't have an online process as Beacon does and their websites were confusing. What a great choice we made in choosing Beacon! Eric and Janice were wonderful; they worked around our schedule to provide their end-to-end services, even staying late to meet with us initially and also coming in during off-business hours for us to pick up the celebration of life folders we ordered for my brother's memorial service. Eric was so gentle and kind with us (SO very appreciated during such a difficult time!) and made the whole process very straightforward. He was very attentive to detail, emailing me with copies of the folders we choose and the obituary proof, and walked us through the pricing of each item required or optional. Eric was also great about providing electronic copies of all of the receipts as well, and even gently made much-appreciated suggestions for wording the cards and the obituary. We selected a couple of beautiful small urns and a nice necklace for my brother's girlfriend, which was upgraded as no additional cost to us when the one she picked out was unavailable. The rest of our brother's remains were provided in the basic container, which came In a very nice decorative box that had the nice quality black container inside that is described online; perfect for going to scatter his ashes at a subsequent time. There wasn't any pushy up-selling, either; just lots of honesty, kindness, attention to details and going over and above expectations to help us get through one of the most difficult times in our lives. I can't thank Eric and Janice enough for all they did to help us!
Amazing experience, even through a tough time. This company is very caring, helpful and efficient. The pricing is very fair as compared to others that charge double or triple for the same service. If you want your loved one to receive compassionate care and and professional results choose Beacon Direct.
The price is fabulous. The courtesy extended was superb. Eldelmira was a very happy and pleased customer. Beacob Direct Cremation is highly recommended.
Very professional. They made this portion of losing my wife flow with ease. Not to mention much easier on the budget than many other places in the area. I hope to not need their services for a long time again but will definitely use them if the need arises in the future.
Customer service at it's finest. Eric was and is very concerned to make sure all of our needs and concerns were met. He was always sincere, polite and very mindful of our feelings. He was a Blessing to have worked with in our time of need. If you are in need I highly recommend his services to get you through your difficult time.
I went to Beacon after researching a few crematory locations in the Pinellas area. Their online site outlined everything the service provided, so I called and made an appointment with a nice lady named Janice to go there in person. She was very flexible with the appointment time to meet with Eric, the Beacon Funeral Director, and asked if I wanted to use the online application on their site before the appointment, and offered assistance if I needed it. But the online process was easy to navigate, and each step sent an email confirmation so I was able to double-check all of the information with my family beside me. Although Beacon is in a strip shopping center, it was a pleasant storefront and we weren’t even to the door when Janice came out to greet us. When I met with Eric, he was also very kind, first giving me and my family his sincerest condolences before inviting us to come into his office to go over the details. He was quite calm and patient with all of our questions, as we had many since we had not been through this before. Given the stress of our recent loss, the last thing we wanted was a sales pitch on lots of extras and thankfully, that didn’t happen…everything that was listed online was included, no extra charges that weren’t mentioned. The best part was the way Eric took care of us, he has the most soft-spoken, gentle demeanor and made the whole situation as painless as possible. He and Janice took care of everything from end-to-end, and within the week we were able to pick up our brother’s ashes in the black urn that is included in the basic price (it was inside a box with an artistic seaside pattern on it) to carry home to south Florida. Thanks again to Janice and Eric for making this part of losing our brother painless.
When we were in the unfortunate and unforeseen circumstance of needing to find a competent and compassionate cremation company, Eric at Beacon Direct fit the bill. He was timely and reasonably priced. He went the extra mile by accommodating my schedule and expediting communications between the medical examiner and me. He was very compassionate during every step of the procedure, which included shipping my brother's remains across the country very carefully and expeditiously. I highly recommend Beacon Direct.
When you have to call then your not in the right mind but they have made things so easy and was always right there when I needed them. Thank you for what you do! Wendy Uplinger
I was very pleased with Beacon, Eric was very compassionate with the lose of my sister. Anything I needed or wanted to know he was there to help me anytime day or night. They are a great group of people and they care about you and your love one you have lost. I will recommend them to anyone that needs that type of sevice. There was no hidden fees. I was so glad we made the choose to go to them. Very compassionate individuals. I would use them for myself.
Beacon Direct Cremation was recommended by Hospice who helped take care of my mother the last few months of her life. I trusted Hospice to choose a reputable service and they did! Eric from Beacon was courteous and compassionate during this whole procedure. We had constant telephone calls and emails daily. My family and I are very pleased with this service.
Everyone I dealt with was top-notch professionals who made our experience second to none. The communication was excellent, they were very helpful with all aspects of the process and most importantly did what they said they were going to do. Highly recommended and I was so lucky to find these folks. You won't be disappointed.
My family recently went through the passing of a loved one and we used the services of Beacon for cremation, etc. Eric and Janis the owners could not have been more caring and conscientious about the whole situation. They took us step by step thru the whole process and made a difficult situation bearable under the circumstances. Since we were all from out of town, we needed expedited services for which they were willing and able to accommodate in the kindest fashion. I would highly recommend Beacon to anyone in need of this type of service. My entire family can't say enough about how terrific Eric and Janis were in our time of need.
I rarely rate services I receive but I had to make an exception when it comes to Eric with Beacon. From beginning to end he provided superior service with great compassion, thoughtfulness and efficiency. I recommend him highly and encourage any one dealing with the loss of someone to reach out to Beacon; a place of comfort in a time of need.
It was a pleasure working with Beacon Direct. Everything went smoothly with my brothers cremation. Both Eric And Janice were very kind and helpful.
Excellent, respectful service. Prompt, no "selling", courteous, professional. Highly recommend!
Erick was very healthful and quick with documents that i need it, thank you.
Beacon was a GREAT support for me and my family. FAST and Effective... EXCELLENT attention. No hidden fee.
Eric was very attentive and professional. I truly appreciate Beacon's services.
Eric and Janice were so helpful during the most difficult time of my life
They could not have been nicer and they did everything possible to make an extremely unfortunate experience take place. I would highly recommend them.
Eric was complete gentleman. He treated us very gently.
I was very pleased with this companies service
Very professional, caring, and considerate.
During a very emotional time, Beacon Direct answered all of my questions and provided information that was necessary for us to make a decision. Our experience was so very pleasant. Erik was so respectful, helpful and cared about our feelings and concerns. Beacon is gifted in handling a terrible situation and making it as comfortable and simple as possible. I can't imagine going anywhere else. Thank you Beacon Direct.
From the first phone call to the picking up of my mothers remains, Eric and his team were amazing. The whole process seemed so simple that I felt like I was leaving something out. Eric is thorough and took care of everything. I didn't have one worry about things not getting done. Eric called me regularly to keep me informed as to where things were in the process, and followed-up with me on a few things on my end to ensure they were being done. On the day that I met with Eric, to pre-arrange my mothers wishes, little did we know that 5 hours later she would be gone. I was with her at the time and waited until someone from Eric's team arrived. They were there within an hour. The gentleman arrived wearing a suit, was kind and gentle, and even the stretcher had decorative blankets and pillows. I took comfort in knowing that my mother was being taken care of in the most respectful and dignified way. I don't have a single negative thing to say. Beacon Direct Cremation, and Eric especially, made this difficult time, stress free.
During such a difficult and sad time for our family, it was comforting to have someone as kind and attentive as Eric to help us with all our needs. He was most informative and so accommodating. Eric certainly went above and beyond to assist our Mom - we highly recommend Eric (and Janice) to everyone who may need their services.
Eric was the most caring and compassionate person with my mother's passing, he went above and beyond when we had a debacle with our DR's office. He was there for us in the worst of time's and never hesitated on helping us get through it all. He is the type of person you can trust when you're emotions are not at there best, again Eric THANK YOU, The Yeates family
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